Customer Service



Genesis Water Technologies, Inc. has its main office located in Maitland, Florida located in the heart of Central Florida.

Our company also has a satellite branch office in Charlotte, NC in the heart of the North Carolina Piedmont area to better serve our clients needs.

We take pleasure in providing our dealers, developers, and business collaboration partners with superior customer service and the best prices on water treatment, purification, and filtration products, as well as offering the quickest shipping time possible. You can reach us by mail at our companies mailing address listed below:

Genesis Water Technologies, Inc. - FL Main office
555 Winderley Place Suite 300 Maitland, FL 32751 USA

Genesis Water Technologies, Inc. - NC Branch office
10130 Perimeter Parkway Suite 200 Charlotte, NC 28216 USA

Email: customersupport@genesiswatertech.com

You can also reach us by phone:

Toll Free Phone: 877-267-3699

Phone: 407-721-4857

Fax: 407-792-2603


Business hours are Monday-Friday 9am - 5pm EST

Please use the email address above to submit questions to us. If you did not find the water treatment or filtration product that you need, contact us and we will try to accomodate your request.